Reducing Prescription Errors Through Information Intervention: A Field Experiment in Healthcare Operations

Xiaodan Shao, Vivek Choudhary, Arnab Majumdar

Major Revision at M&SOM (2nd Round)

• Finalist (Winner TBA), Best Working Paper Competition, Behavioral Operations Management, INFORMS 2026
• Finalist (Winner TBA), Best Student Paper Award, Service Science, INFORMS 2026
• Winner, Best Student Paper Award (Practice Track), Operational Research Society of Singapore (ORSS), Analytics for X Conference 2025
• Winner, Best Poster Presentation Award, CBS–NBS Research Day on Emerging Technology, Risks, and Markets Conference 2024
• Finalist, Junior Scholar Paper Competition, College of Behavior in Operations Management (CBOM), POMS Conference 2024

Media: ETHealthWorld · “Nudging Doctors to Make Better Clinical Decisions: NTU Singapore Study”

Interrupted Continuity: An Empirical Analysis of Interruptions in Continuous Pharma Manufacturing

Xiaodan Shao, Vivek Choudhary, Jiatao Ding

Under Review at M&SOM (1st-Round Fast-Track Major Revision)

• Winner, M&SOM Data-Driven Research Challenge 2025

Last-Mile Healthcare as an Access-Production Problem: A CARE Agenda for SDG 3

Vivek Choudhary, Jiatao Ding, Anandasivam Gopal, Xiaodan Shao · authors listed alphabetically

Major Revision at M&SOM (Accepted for Special Issue on OM Grand Challenges)

The Role of Ambiguity in Patient-Physician Gender Concordance

Xiaodan Shao, Vivek Choudhary, Anandasivam Gopal, Arnab Majumdar

Under Review at M&SOM

AI-Generated Clinical Transcripts and Physician Productivity: A Quasi-Experiment

Xiaodan Shao, Vivek Choudhary, Arnab Majumdar

Preliminary Analysis in Progress

AI-Assisted Community Health Work: Experimental Evidence from Healthcare Delivery

Xiaodan Shao, Vivek Choudhary, Anandasivam Gopal, Sujay Santra

Data Collection and Field Experiment Design in Progress