Working Papers

Reducing Prescription Errors Through Information Intervention: A Field Experiment in Healthcare Operations

Xiaodan Shao, Vivek Choudhary, Arnab Majumdar

Major Revision at M&SOM (2nd Round)

  • Best Student Paper, Operational Research Society of Singapore (ORSS), Analytics for X 2025
  • Finalist, Junior Scholar Paper Competition at College of Behavior in Operations Management (CBOM), POMS 2024
  • Best Poster Presentation, CBS-NBS Research Day on Emerging Technology, Risks, and Markets 2024

Interrupted Continuity: An Empirical Analysis of Interruptions in Continuous Pharma Manufacturing

Xiaodan Shao, Vivek Choudhary, Jiatao Ding

Major Revision at M&SOM

  • Winner (First Prize), 2025 The M&SOM Data-Driven Research Challenge

Last-Mile Healthcare as an Access-Production Problem: A CARE Agenda for SDG 3

Vivek Choudhary, Jiatao Ding, Anandasivam Gopal, Xiaodan Shao  · authors listed alphabetically

Proposal accepted for M&SOM Special Issue

Should I Change My Physician’s Gender? On the Role of Ambiguity in Patient-Physician Gender Concordance

Xiaodan Shao, Vivek Choudhary, Anandasivam Gopal

Finalizing for Submission

AI-Generated Clinical Transcripts and Physician Productivity: A Quasi-Experiment

Xiaodan Shao, Vivek Choudhary, Arnab Majumdar

Preliminary analysis in progress

AI-Assisted Community Health Work: Experimental Evidence from Healthcare Delivery

Xiaodan Shao, Vivek Choudhary, Sujay Santra

Data collection and field experiment design in progress